Dedicated Consulting | Fractional COO Support for Small Business

This is the deep end. The fractional COO tier. The "you don't just want coaching — you want a partner in the business" tier.

Dedicated is built for the owner who's done being the bottleneck on every decision, every system, every fire. But here's what makes it different from every other "done-for-you" program: we don't dump everything on you at once. We build your business one system at a time — one custom, fully-branded piece every month — so it actually gets used instead of sitting in a folder you never open.

That's the whole idea behind One Percent. Small Fixes. Real Progress. One month, one build, one step forward — stacked over a year into a business that runs without you holding it together.

One client at a time. Limited spots. You don't apply — you decide you're ready, and we get to work.

Investment

First month: $2,000 (includes a one-time $500 onboarding fee)
Each month after: $1,500

Why the onboarding fee? Because month one is the foundation — we build your live dashboard, map your systems and vendors, and set the strategic baseline that makes every month after it far more valuable.

How It Works

1. Buy your first month. You'll get a welcome email with onboarding details and a Calendly link to book your first call.

2. Onboarding week. We stand up your live dashboard, map your existing systems, and lay out your build roadmap — the exact order we'll tackle your business, one piece a month.

3. Monthly rhythm. One 75-minute Goal & Strategy Call to set direction. Weekly 45-minute working calls to keep execution moving. And one custom-built, fully-branded system delivered every month.

4. Renew when you're ready. Billed month-to-month. No auto-renewal. You decide each month based on real results — not a contract.

What You Get Each Month

• One 75-Minute Goal & Strategy Call — The big-picture call. We review last month, set direction, and lock in this month's priority.
• Weekly 45-Minute Working Calls — Four (sometimes five) focused sessions a month. Real-time problem-solving, decisions, and execution review — tight enough to keep momentum, short enough to respect your day.
• Your Live Business Dashboard — Built in month one, maintained every month after. Live tracking of Sales, Expenses, and the KPIs that actually run your business. No more "I think we made about…"
• One Custom-Built System Per Month — We build one meaningful piece of your business each month, following your roadmap. A dashboard, an SOP set, your hiring docs, a policy, a marketing system, a sales follow-up engine — done with you, not handed to you as homework.
• Everything Branded To You — Every template, form, SOP, dashboard, and document we deploy is customized to your company colors and logo. Nothing generic. It all looks like it was built in-house, because effectively it was.
• Direct Reply Support — Questions between calls? Reply to any message and Stacy responds personally.
• No Contracts, No Auto-Renew — You continue because it's working, not because you're locked in.

Your Build Roadmap — One a Month

We don't fix 50% of your business in week one. We fix 1% at a time, in the right order. A typical roadmap looks like:

• Month 1: Live dashboard — Sales, Expenses, and KPIs wired into one view.
• Month 2: Core Values & Vision, plus a handbook baseline.
• Month 3: Your hiring system — branded job descriptions for the roles you need next.
• Month 4: Your first documented SOP — a critical process, written down for good.
• Month 5: A recurring-revenue / membership program.
• Month 6: Marketing — Google Business Profile dialed in and a simple social rhythm.
• Month 7+: Sales follow-up systems, more SOPs, dashboard reviews — one build at a time, every month.

You keep everything we build. Forever. Even if you step down to Growth or Starter later, the systems stay yours.

Perfect For

• Owners running $1M+ in revenue who feel like they are the business and want to stop being the bottleneck
• Owners with growing teams who need real operational systems, not just advice
• Founders who've outgrown ad-hoc coaching and want a consistent, hands-on partner in the work
• Trades and service operators ready to build something that runs without their constant presence

Dedicated vs. Growth

If Starter is about testing what's possible and Growth is about adding mid-month structure, Dedicated is about embedding a strategic partner into your business. A live dashboard. Weekly working calls. And a new, fully-branded system built into your business every single month — never everything at once. This is what a fractional COO looks like, without the six-figure salary.

Why Stacy

Stacy ran a successful HVAC and plumbing company for 20 years before selling it in 2024. Every system Dedicated clients build — the dashboards, the SOPs, the handbook, the vendor management, the KPI tracking — she built versions of them for her own business while running it. This isn't theory. It's the playbook she used to build, grow, and exit a successful trades business.

FAQ

Q: Why only one build a month? I want it all now.
Because "all at once" is exactly what overwhelms owners and gets systems abandoned. One built, branded, and actually-implemented system a month beats ten templates you never open. It's the One Percent way — and over a year, it adds up to a business transformed.

Q: How long are the weekly calls?
45 minutes each, four to five times a month. Long enough to do real work, short enough to fit a busy week. Plus your monthly 75-minute strategy call.

Q: Is everything really branded to my company?
Yes. Every dashboard, template, SOP, and document we deploy is customized to your colors and logo — not a generic file with our name swapped out.

Q: Why is there a $500 onboarding fee?
Month one is heavier — dashboard build, vendor and KPI mapping, handbook review, and your strategic baseline and roadmap. The $500 covers that build-out so every month after is execution, not setup.

Q: Is this a subscription? Will I be auto-charged?
Not yet — Dedicated is billed month-to-month with no auto-renewal. You buy each month when you're ready to continue. We're adding optional set-and-forget billing in the near future.

Q: How many Dedicated clients do you take at a time?
Intentionally few. The weekly calls and the monthly builds take real bandwidth. If a spot isn't open, you can join the waitlist.

Q: Can I downgrade to Growth or Starter later?
Absolutely — and many do once their systems are built. You keep everything we built, then move to Growth or Starter for ongoing check-ins. That's a successful client, not a lost one.

Q: Can I cancel or get a refund?
There's nothing to cancel — it's a one-time monthly purchase. If onboarding hasn't started and you need a refund within 7 days, email onepercentup@gmail.com.

Small Fixes. Real Progress. At the Dedicated level, the fixes are bigger and the partner is fully in — but the pace is still one percent at a time.

Questions before you commit? Email onepercentup@gmail.com